Privacy & Cookies

MAMALOVES attaches great importance to the privacy of its customers and all users of its website. The processing of personal data is done according to the guidelines of the Act on the protection of privacy; the General Data Protection Regulation.

Personal data

To place an order we ask the customer the following: Name and address details, E-mail address, Payment details.

IP addresses are automatically saved.

Purpose

The personal data is used for the payment and shipment of the order. In addition, the customer is kept informed of the process of the order.

Access, correction or deletion of data

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@mamaloves.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within three weeks, at your request. MAMALOVES also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgege...

Newsletter

With your permission we use your information to inform you about our products, special offers and promotions in our newsletter. At the moment you want to unsubscribe, you can let us know by sending an e-mail to info@mamaloves.com.

Storage period

If you create an account at MAMALOVES, your data will be stored in a secure environment. We store information in your account, such as your name and address, telephone number, e-mail address, delivery and payment details, so that you do not have to fill in every new order. The retention period of your data is 12 months after the last order.

The website of MAMALOVES uses cookies, these are small files that are stored on your computer. These cookies are intended in our case to serve you as best as possible via this site.

Through the MAMALOVES website a cookie is placed from the American company Google, as part of the "Analytics" service. MAMALOVES uses this service to track and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. MAMALOVES has no influence on this. MAMALOVES has not allowed Google to use the obtained analytics information for other Google services. Cookies are removed by default after 1 year.

The information that Google collects is anonymised as much as possible. Your IP address is emphatically not given. The information is transferred to and stored by Google on servers in the United States. Google maintains the Safe Harbor principles and is affiliated with the Safe Harbor program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

You can disable the cookies via the browser. The Consumers' Association has made a step-by-step explanation available online.

Note: when your cookies refuse and / or delete, you can not always use all the features of a website. In addition, refusing and / or deleting cookies only has consequences for the computer and browser on which you perform this operation. If you use multiple computers, public PCs and / or browsers, you must repeat the above mentioned action (s) as often as necessary.

Third parties

These are parties with which MAMALOVES cooperates and are required to complete the orders correctly: Mollie, My Parcel, MediaXplain *.

Contact details

www.mamaloves.com, info@mamaloves.com

The information on the website of MAMALOVES is compiled with the utmost care. Nevertheless, it is possible that there are imperfections in the information. If this were the case, we would appreciate it to be notified by info@mamaloves.com.

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