On MAMALOVES you can find our entire collection and order directly. Select your favourite piece of jewellery and enter your personal engraving, size, material etc. in the options' menu. During the payment process, you can fill in all your personal details, including your address. Each piece is sent with a tracking number. Payment can be done through iDEAL, PayPal, Mister Cash, Sofort, credit card, Bancontact, Belfius, KBC or Klarna. In exceptional cases we accept direct payment to our bank account: MAMALOVES B.V., NL20INGB0006796838. After receipt of your payment, we will start processing your order, which you can expect to receive in 1 to 6 working days (depending on the type of jewellery). For more information about the shipping and delivery of your order, click here.

Our collection includes charms in different shapes and sizes. The maximum number of characters for each charm has been listed on the website. In some cases, it will be possible to add some extra characters; we will do our best to make it fit. Besides letters and numbers, you can also choose for a heart or infinity symbol. Clearly indicate your preferences in the ‘customer note’ section. Tailor-made orders using logos or different shapes are also possible at an additional charge. In this case, and for any other special requests please contact us at customerservice@mamaloves.com.

Please note: Some shapes require some extra creativity to make longer names fit. In case of doubt, we will contact you to discuss your options.

MAMALOVES uses materials in Sterling silver 925, 18k Gold Plated and 18k Rose Gold Plated. Sterling Silver is a precious metal and the 18k Gold Plated materials used are made of an underlayer of an 'unprecious' metal, with a 'precious' layer of gold on top. We also offer 14k Solid Gold jewellery, made to carry with you forever.

For the bracelets, the charm is attached to a cord. The cord that MAMALOVES uses comes from Italy, is sturdy and made of high quality. The chains come in Sterling silver 925, 18k Gold Plated, 18k Rose Gold Plated or 14k Solid Gold.

Bracelets can be made in adult or child (up to 10 years old) size, you can choose your size in the options menu. The adjustable knot will ensure it fits on every wrist. The children bracelets are available in 3 sizes. The bracelets with a chain in 18k Gold-Plated, 18k Rose Gold-Plated or Sterling Silver 925 come in the following sizes: 16-18cm or 14-16cm (children).

Necklaces (18K Gold-Plated, 18k Rose Gold-Plated and Sterling Silver 925) are available in a shorter (40, 42, 45 or 50cm) or longer (60 and 70cm) version. The shorter lengths are also available in a beaded or figaro version. For a 14k Solid Gold chain you can choose an adjustable chain in three lengths (41-43-45cm), or a longer length (50cm).

In case you are interested in ordering more than 5 pieces of jewellery (for a bridal party, group of friends, etc), please contact us via customerservice@mamaloves.com.

Every piece of MAMALOVES jewellery is unique and handmade and gets all of our time and attention. The production time differs per piece of jewellery. Once your order has been made, we aim for a shipping time of 1 - 3 working days*. Click here for more information about the production and shipping time.

We offer a VIP Service for last -minute orders. You can indicate this during the payment process and has an additional cost of € 19.95. If ordered before 12:00, the order will be shipped the same working day. Full invoice must be paid first.

Please send us an email at customerservice@mamaloves.com, so we can help you to place the order.

You can pay in Euro’s through iDEAL, Paypal, MisterCash, Sofort, creditcard, Bancontact, Belfius, KBC of Klarna. In exceptional cases we accept direct payment to our bank account: MAMALOVES B.V., NL20INGB0006796838

Please contact us at customerservice@mamaloves.com.

Yes, for smaller orders we offer DHL Letterbox (mailbox package with Track & Trace). Larger orders unfortunately do not fit through a mailbox and are shipped with DHLForYou. 14k Solid Gold jewellery cannot be sent as a mailbox package.

Yes we can. Please enter the correct delivery address when asked in the payment process. Each piece is sent with a tracking number. Your total shipping cost will be calculated during the payment process.

Yes this is also possible!

For all orders from €100 in the Netherlands and Belgium and from €125 in Germany, shipping is free for you as a customer. For the rest of Europe this is from €150.

How unfortunate! You can send an email to customerservice@mamaloves.com, we will gladly solve this for you! Please enclose a photo of the piece of jewellery so that we can find the right solution as quickly as possible.

Yes, please read more about maintenance & care here.