On MAMALOVES you can find our entire collection and order directly. Select your favourite piece of jewellery and enter your personal engraving, size, material etc. in the options' menu. During the payment process, you can fill in all your personal details, including your address. Each piece is sent with a tracking number. Payment can be done through iDEAL, PayPal, Mister Cash, Sofort, credit card, Bancontact, Belfius, KBC or Klarna. In exceptional cases we accept direct payment to our bank account: MAMALOVES B.V., NL20INGB0006796838. After receipt of your payment, we will start processing your order, which you can expect to receive in 1 to 3 working days. For more information about the shipping and delivery of your order, click here.

Our collection includes charms in different shapes and sizes. The maximum number of characters for each charm has been listed on the website. In some cases, it will be possible to add some extra characters; we will do our best to make it fit. Besides letters and numbers, you can also choose for a heart or infinity symbol. Clearly indicate your preferences in the ‘customer note’ section. Tailor-made orders using logos or different shapes are also possible at an additional charge. In this case, and for any other special requests please contact us at customerservice@mamaloves.com.

Please note: Some shapes require some extra creativity to make longer names fit. In case of doubt, we will contact you to discuss your options.

The materials we use are high quality (3 micron) 18k Gold-Plated, 18k Rose Gold-Plated and Sterling Silver 925. For bracelets, we attach the charm to a cord, which is made in Italy and from high quality. Necklaces are also Gold-Plated, Rose Gold-Plated and rhodium plated Sterling Silver 925.

Bracelets can be made in adult or child (up to 10 years old) size, you can choose your size in the options menu. The adjustable knot will ensure it fits on every wrist. The children bracelets are available in 3 sizes. The bracelets with a chain in 18k Gold-Plated, 18k Rose Gold-Plated or Sterling Silver 925 come in the following sizes: 16-18cm or 14-16cm (children). The Charm Bangles are available in 3 sizes: Small, Medium and Large.

Necklaces (18K Gold-Plated, 18k Rose Gold-Plated and Sterling Silver 925) are available in a shorter (40, 42, 45 or 50cm) or longer (60 and 70cm) version. The shorter lengths are also available in a beaded or figaro version. For a child we would suggest the smaller size necklace.

In case you are interested in ordering more than 5 pieces of jewellery (for a bridal party, group of friends, etc), please contact us via customerservice@mamaloves.com.

Every piece of MAMALOVES jewellery is unique and handmade and gets all of our time and attention. We strive for a delivery time of 3 business days, unless agreed otherwise. For more information about the shipping and delivery of your order, click here. If in any case we expect delays we will contact you as soon as possible.

Last-minute orders are possible at an additional charge; you can select the ‘speed delivery’ option during your payment process. If ordered before 12:00, the order will be shipped the same working day. In this case too, the full invoice must be paid first.

Please send us an email at customerservice@mamaloves.com, so we can help you to place the order.

You can pay in Euro’s through iDEAL, Paypal, MisterCash, Sofort, creditcard, Bancontact, Belfius, KBC of Klarna. In exceptional cases we accept direct payment to our bank account: MAMALOVES B.V., NL20INGB0006796838

Please contact us at customerservice@mamaloves.com.

No, our packages don't fit through a mailbox. Within the Netherlands, packages are delivered with Budbee (evening delivery). For all other countries we ship with DHL or PostNL.

Yes we can. Please enter the correct delivery address when asked in the payment process. Each piece is sent with a tracking number. Your total shipping cost will be calculated during the payment process.

Yes this is also possible! For orders from €100, a shipping fee within Europe (except the Netherlands) applies from €4.95. For countries outside Europe, there's a shipping fee of €24.95.

How unfortunate! You can send an email to customerservice@mamaloves.com, we will gladly solve this for you!

Yes, please read more about maintenance & care here.

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